Category Archives: New projects

@Chewy your customer service is legendary. But I know your marketing isn't using that data for prediction. Service calls should drive lifetime value…

@Nordstrom your OKR completion rate is 62%. Your documents are world-class. Your execution? Not so much. The OKR religion became bureaucracy theater. I've…

Your PPC management costs are $15K/month. Your agency charges 15% of spend. You're paying $225K annually for work you could automate. A VP…

You're working 60+ hours a week. Your team is burned out. Revenue is growing, but everyone's miserable. A VP of Growth at a…