Category Archives: New projects

The Leaky Bucket Problem

@Dollar Shave Club your acquisition spend is climbing. Your retention rate is flat. The classic DTC trap. You're pouring water into a leaky…
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Scaling Without Profit

@Peloton your growth story broke. The narrative is about burnout. I know the real problem. You scaled revenue without scaling profit. That's not…
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Cookieless Measurement Crisis

@Stitch Fix your churn rate is climbing. Third-party cookies are going away. Your attribution model is about to break. I know you're pretending…
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Cross-Channel Attribution Lies

@Away your attribution model is last-click. Your customers touch 7 channels before buying. You're optimizing the wrong click. The easiest one. Not the…
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